Largest Independent Operator in Ireland
Service and Parts With Cooper Ireland
Cooper Specialised Handling Ireland holds a prominent position as the largest independent operator in this specialised market. We provide extensive support to our customers, including servicing, inspections, preventative maintenance, equipment breakdown assistance, spare parts provision, contract services, both long and short-term rentals, and commissioning of new equipment.
What distinguishes Cooper Specialised Handling Ireland from other companies is our ongoing commitment to our customers. We understand that our partnership extends far beyond a purchase; it persists through scheduled maintenance and critical repairs, essential for our partners’ ongoing success.
Cooper Specialised Handling Ireland provides service packages with a flexible and comprehensive range of options tailored to your needs. Our technicians have the highest levels of training to stay ahead in an ever-evolving profession. Whether you require total fleet management to reduce overall operating expenses or scheduled maintenance to minimise downtime, we can create a cost-effective solution for your new or used equipment.
Spare Part Support
The specialised nature of the environments where our equipment operates requires swift spare parts support. Cooper Specialised Handling Ireland provides nationwide next-day spare parts delivery, tailored to meet our customers’ needs. These parts are sourced either from our central UK facility or directly from the factory, ensuring prompt service to best suit our customers’ requirements.
Our Promise
All activities undergo external audits to uphold the standards of ISO 9001, ISO 14001, and OHSAS 18001, especially crucial in the often-hazardous environments where our machines operate. Method statements, risk assessments and dynamic risk assessments are all available and ready for use. Additionally, the company is fully insured up to £10 million in public liability coverage.
Servicing Equipment
Cooper Specialised Handling Ireland is equipped to service all manufactured equipment, providing packages tailored to fit your business needs and budget constraints. Our offerings range from scheduled maintenance contracts and fully inclusive maintenance contracts to on-site engineers and ad-hoc service repairs by the hour.
Cooper’s Facilities
The firm has acquired a new 30,000-square-foot facility located at Harwich International Port, which will act as a primary site for machine reception and carrying out Pre-Delivery Inspections (PDI) prior to distribution to client locations.
This establishment will also serve as a nucleus for machine maintenance and restoration, facilitating onsite repairs conducted by a specialised workshop team. This advancement significantly enhances Cooper’s after-sales service offerings.
Support For The Future
We are dedicated to delivering tailored support to match your requirements. Our approachable, informed, and responsive team is on hand to provide comprehensive assistance whenever you need it.
Our innovative paperless system enhances transparency with access to service records and histories, the ability to request services online, and visibility of engineer locations and expected arrival times. Additionally, it allows for the generation of reports on various data points to support Key Performance Indicators (KPIs) or assess contract effectiveness.
How Can We Help Your Business?
We specialise in solutions for the lifting and handling of all heavy loads. Looking for more information or advice on the right solution for you? Our team of experts are just a message away.
For details on Rental, After Sales, or Services, you can find more on our website or by getting in touch with us below…
01 563 2300
info@cooperhandling.ie
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